Privacy policy | Strataline

Last updated: November 4, 2026

This policy describes information handled through the Strataline website and project-inquiry process in Canada.

Project inquiry information

The project-inquiry form asks for:

project type
property city
occupancy status
preferred start window
approximate budget
name
email address
phone number
an optional property address
a description of the proposed work
optional photos, drawings or project documents

We also receive the service you selected, the web page and form you used, your project interests, and the time you sent the inquiry. A hidden form check helps prevent spam. These details help Strataline understand and respond to your request, identify where it came from, and prevent duplicate or automated submissions.

Optional address suggestions

When enabled, optional property-address suggestions use Google Maps. Address search text and a Canada/Southern Ontario geographic bias are sent to Google; enquiry names, contact details, descriptions, photos and calculator details are not sent with these searches. The website does not request your device’s GPS location or retain searches in browser storage. Google also receives the technical information associated with requests to its service, as described in its Privacy Policy. Use of address suggestions is subject to the Google Maps Additional Terms of Service.

You can ignore suggestions and enter an address manually. Selecting a suggestion does not verify an address or submit an enquiry. Only the address you choose to include in the form is handled with your enquiry as described below.

How your inquiry reaches us

Before accepting an inquiry, our website checks that the required information is complete and checks for spam and repeat submissions. Netlify hosts the website and processes accepted inquiries for Strataline.

Inquiry notifications are sent to max@strataline.ca. Before showing a success message, the website checks that notifications are enabled in Netlify and that your inquiry has been saved. This confirms the saved request; it does not confirm that the notification email has reached the inbox.

How the information is used

Inquiry information is used to review the requested work, contact the person who submitted it, prepare or discuss a project scope, and maintain the administrative record of that conversation. You may optionally attach photos, drawings or project documents. Attachments are stored privately with Netlify. The inquiry notification includes a download link for each file. Anyone with a valid link can download that individual file until the link expires after seven days. If a link expires, Strataline can issue a new one after signing in to its account.

If you separately text photographs to Strataline, those images and the associated message details are handled through the phone and messaging services used for that conversation. Do not send sensitive documents or information that is not needed to review the project.

Storage and retention

Netlify stores accepted inquiries in Strataline’s account. We also keep records of delivery status, inquiry reference numbers and checks used to confirm delivery, along with details of any files you attached. File details include the original file name, the download name, file size and file type; the files themselves remain in private storage. These records help us retry an interrupted delivery and avoid duplicate inquiries. Files are available as downloads and do not appear in website galleries, search indexes or social media. We remove failed uploads when we can confirm that they were not accepted. If delivery is uncertain, we keep them for review. Related email, text or business records may also remain with the services used to communicate about the inquiry.

These records are not automatically deleted on a fixed schedule. Download-link expiry does not delete a stored file. Records and accepted attachments are retained as needed to respond to the inquiry and maintain ordinary business records. You may request deletion using the contact address below. A request may be subject to records that must be retained for legal, accounting, security, backup, or dispute-resolution purposes.

Analytics

The production website uses Google Analytics and Ahrefs Analytics to understand visits and website performance. These services may receive technical and usage information such as page views, browser or device information, approximate location derived from an IP address, referring pages, and interaction events, according to their respective configurations and policies.

Reviews

Reviews displayed on the website may include opinions or project details supplied by customers. If you ask Strataline to correct or remove information in a displayed review, contact us using the address below.

Policy updates

This policy may be updated when the website’s forms, processors, analytics, or business practices change. The current revision date appears above.

Contact information

For privacy questions or deletion requests, email max@strataline.ca.