Strataline
Call (416) 471-5999

Popcorn ceiling removal — Toronto & the GTA

Popcorn ceiling removal in Toronto & the GTA

Dust-controlled removal, ceiling correction and a smooth painted finish, with the room protected throughout.

  • 15+years’ experience
  • WSIBcovered
  • $5Mliability insurance
  • Cleanoccupied-home protection

Before & after

From textured ceiling to smooth finish

See the same room before texture removal and after the ceiling was smoothed and painted.

Textured popcorn ceiling before removal in a Toronto and GTA home.
Before
Smooth finished ceiling after popcorn ceiling removal in a Toronto and GTA home.
After

REAL PROJECTS

An occupied Toronto condo, finished in two phases

The homeowners stayed in the condo while we removed painted texture, corrected the ceiling and painted it.
Explore the Portfolio

Start with photos

Tell us about your ceiling

Send clear ceiling photos, rough room dimensions, your location and anything unusual about the space. We’ll review the likely removal, repair, skim-coat and painting requirements before recommending the next step.

We’ll review your photos and contact you.

Call or Text (416) 471-5999
  1. 01Send ceiling photos
  2. 02Find out what work is needed
  3. 03Confirm details and scheduling

Many projects can begin with photos. Complex, high or uncertain ceilings may still require a site assessment.

Textured ceiling at a bay window before refinishing.
Before
Smooth ceiling at a bay window after refinishing.
After

The finished ceiling

Removing the texture is only half the job.

Scraping removes the texture. The ceiling underneath may still need repairs, skim coating, controlled sanding, primer and paint before it actually looks finished.

  • Texture removal or controlled resurfacing
  • Damage and seam correction
  • Skim coating where required
  • Controlled sanding and light inspection
  • Primer and ceiling paint
  • Cleanup and final review

Clean, controlled process

How we remove and finish your ceiling

We plan the work around the ceiling’s condition and how you use the room.

Explore our sanding and dust-extraction equipment →

  1. Room protected with containment before popcorn ceiling work.
    01

    Protection and containment

    Floors, furnishings, openings and connected spaces are protected to suit the room and occupancy.

  2. Existing textured ceiling assessed before removal or resurfacing.
    02

    Removal or resurfacing strategy

    We choose a method after reviewing paint, texture adhesion, ceiling condition and any testing needs.

  3. Ceiling corrected around detailed columns and trim.
    03

    Repairs and skim coating

    Seams, cracks, scraper marks and uneven areas are corrected to prepare a continuous smooth surface.

  4. Festool Planex ceiling sanding with connected dust extraction.
    04

    HEPA sanding and light inspection

    Controlled sanding with source extraction limits airborne dust while inspection light reveals remaining defects.

  5. Smooth painted ceiling after popcorn ceiling removal in Toronto.
    05

    Primer, paint, cleanup and final review

    The corrected ceiling is primed and painted, then the room is cleaned and the finish is reviewed.

Strataline owner Maxim Sologub completing detailed renovation work on site.

Owner-led renovations

Maxim plans the work and stays involved.

Strataline is owner-operated by Maxim Sologub. Maxim reviews your project, explains what is included and stays involved through scheduling, construction and the final inspection.

  • Direct accountability
  • A clear written quote
  • Trades scheduled in the right order
  • Finish review before completion
Maxim Sologub Owner, Strataline

Client reviews

What ceiling clients say

Reviews from clients whose projects included popcorn ceiling removal.

1–3 of 7

Google review

He painted several other areas as well and sanded and reapplied urethane on all our new doors. He and Galina are superb craftsmen. Their attention to the smallest of details speaks volumes of the pride they take in their work.

Read full review

Ilene Bottos

Maple

Google review

Max and his team at Strataline have done multiple home improvement projects for us, including stair refinishing, popcorn ceiling removal, new flooring and interior painting. From the start their team was professional and punctual.

Read full review

Krista Singh

Google review

The Popcorn removal was excellent and a very clean process. They also transformed our stairs from boring oak to a much more modern look. They handled repainting of the whole house and replacement of old tile floors with a beautiful new one.

Read full review

John Seigel

Richmond Hill

Google review

We initially contacted Max to remove the popcorn finish on our vaulted great room ceiling & to refinish/modernize our curved 'blonde-oak' finished stairway leading downstairs.

Read full review

MikeKK

Burlington

Google review

WOW! Just WOW! Max removed all the popcorn from our 1800 sq ft town home, repainted from top to bottom plus did some carpentry repairs on our floors…and the final result is spectacular!

Read full review

Lani Selick

Google review

Maxim at Strataline did a very professional job in removing our hallway popcorn/stucco ceiling. The end result was a completely smooth surface and not only that, they totally sealed off the area so absolutely not dust penetrated other areas of the house.

Read full review

Virginia Coppola

Newmarket

Facebook review

My husband and I are unbelievably happy with the work that Max and his team did on our ceilings in the house. The professionalism of this team is incredible.

Read full review

Maggie Mackenzie

Mississauga

In the media

Ceiling work seen on Cityline and covered by the Toronto Star

As seen on TV

Cityline

Dust-controlled popcorn ceiling removal on CityTV

Toronto Star article about smooth surfaces over popcorn ceilings.

Toronto Star

Popcorn ceilings get a new smooth surface

Read the article →

Scope and cost

What affects popcorn ceiling removal cost?

Ceiling size, height, paint and existing damage affect the price. We also account for room protection, access, repairs and the finished surface you need.

A small, empty local room may start around $1,600 with an eight-foot ceiling or $1,900 with a nine-foot ceiling. These examples assume straightforward access, ordinary room shape and no unusual repairs or protection needs. Prices exclude HST.

We confirm timing after checking the ceiling, repairs and drying stages. Occupied rooms and condo access may require the work to be split into phases.

  • Ceiling area and heightRoom sizes, vaults and access needs
  • Texture and paintHow firmly the texture is bonded and whether it has been painted
  • Condition belowSeams, cracks, waves and past repairs
  • Finishing and accessSkim coating, primer, paint, furniture protection and condo access

Existing conditions

Not every popcorn ceiling is the same

Drywall, concrete, paint and previous repairs each need a different approach.

Painted or unpainted

Paint can make texture harder to remove and may require sanding or skim coating.

Drywall or concrete

Drywall seams and concrete surfaces need different repairs before a smooth finish.

Cracks and repairs

Seams, patches, waves and previous work may become visible after texture is gone.

Height and access

Vaults, stairwells and high ceilings require suitable access and protection.

Details and transitions

Bulkheads, columns, crown and angled edges need careful correction.

Occupied-home protection

We protect furniture and floors, contain dust and plan access through occupied rooms.

Condo requirements

We plan deliveries, cleanup and working hours around the building’s access rules.

Possible asbestos concern

If age or history raises concern, test before disturbance. A positive result must be handled by an appropriate regulated specialist before ordinary refinishing.

Real room lighting

Daylight, pot lights and low-angle light can reveal surface defects.

FAQ

Popcorn ceiling removal questions

Straight answers to the questions homeowners ask before removing, smoothing and refinishing textured ceilings.

What can a small popcorn-ceiling room cost?

A small, empty local room may start around $1,600 with an eight-foot ceiling or $1,900 with a nine-foot ceiling. These examples assume a clear room, straightforward access, ordinary geometry, no extraordinary height and no unusual containment or protection needs. They are planning examples, not a fixed room price. Prices exclude HST.

Furniture, tall ceilings, stairwells, domes, difficult access and extensive repairs can materially change the price. Painted or unpainted texture alone does not automatically determine it.

What is included in complete popcorn removal and smooth finishing?

A complete scope covers the steps needed to deliver a finished ceiling: protection, the suitable removal or resurfacing method, repairs, skim coating where needed, controlled sanding, primer, ceiling paint, cleanup and final review. The written quote identifies which steps apply to the existing surface. Removing the visible texture alone does not establish the quality of the finished ceiling.

Can painted popcorn texture be removed?

Yes, painted popcorn can often be removed, although paint can prevent wet scraping from releasing it cleanly. We assess adhesion, the substrate and how the existing layers respond before selecting removal or controlled resurfacing. The amount of repair and skim coating follows that assessment; painted texture by itself does not automatically set the price.

What does Strataline mean by dust-free renovation work?

For applicable work such as ceiling removal, stair sanding, wall correction and painting preparation, our dust-free process combines containment, floor and furniture protection, HEPA extraction, Festool and Mirka sanding equipment, controlled sanding, air management, cleanup and inspection. The system captures sanding dust and protects occupied areas. Demolition and brick cutting still generate dust at the work point and need operation-specific containment.

How long does popcorn-ceiling removal and finishing take?

The schedule depends on ceiling area, height, condition, repairs, skim layers, drying stages and access. Work in several occupied rooms may need a different sequence from one empty room. We plan the complete finish, including primer and paint, rather than quoting a removal-only turnaround. Timing is confirmed after the ceiling and required corrections are understood.

Can Strataline arrange asbestos testing before ceiling work?

Yes. An accredited outside company attends the property, collects the sample and sends it for laboratory analysis. Testing is billed through Strataline. We coordinate the testing before potentially affected material is disturbed; our employees do not perform laboratory asbestos analysis. A photograph or the appearance of a ceiling cannot establish whether the material contains asbestos.

Can we stay in the home during a renovation?

Often, with a practical plan for usable rooms, protected circulation and temporary restrictions. The answer depends on the scope, drying stages and whether essential stairs, the kitchen or the only bathroom must close. We discuss those interruptions before scheduling. A contained work zone still needs to remain clear of household traffic while work is underway.

What does Strataline’s lifetime workmanship warranty cover?

We warrant our labour and installation to the original client for as long as that client owns the property, subject to the applicable manufacturer-warranty period for supplied products. Where no meaningful manufacturer warranty exists, workmanship coverage continues through the original client’s ownership. If a problem is caused by our workmanship, we return and correct it. Coverage ends when the property is sold or another contractor modifies or repairs the covered work.

The warranty covers genuine labour or installation defects. It excludes ordinary dirt, normal wear, accidental damage, misuse, inadequate maintenance, unrelated water intrusion, structural movement and client-supplied product defects.

Can popcorn-ceiling work be estimated from photographs?

Clear photographs and rough measurements can support an initial review. Send a wide view of each ceiling, close-ups of texture and damage, room dimensions, ceiling height and details of furniture, stairs or condo access. Photos cannot establish texture adhesion or every concealed condition. Complex, high or uncertain ceilings may need a site assessment before the final scope is set.

How do you choose between scraping, sanding and skim coating?

We assess the texture, paint layers, adhesion and underlying ceiling before choosing a method. Scraping, controlled sanding and resurfacing are ways to reach a sound base, not interchangeable promises for every ceiling. Loose or unstable material must be addressed before a new finish is applied. The chosen method also depends on testing requirements and suitable dust protection.

Why is skim coating needed after texture removal?

Texture can hide seams, shallow depressions, patches and uneven areas that become obvious once exposed. Skim coating can create a more continuous finish where individual repairs leave a patchwork appearance. The amount of correction depends on the ceiling and its lighting. It is decided from the actual surface, not automatically assigned the same number of coats in every room.

Can cracked seams and old ceiling patches be repaired?

Usually, after the cause and condition are assessed. Loose tape, failed patches and damaged compound may need to be removed and rebuilt rather than filled over. A crack caused by continuing movement can recur unless the underlying issue is addressed. We identify the repair and any broader correction needed before preparing the ceiling for primer and paint.

What changes when the ceiling is concrete rather than drywall?

The correction method and transitions must suit the concrete surface and the way the old texture is bonded. Concrete does not have the same joints or paper facing as drywall, and apparent unevenness may belong to the slab itself. Building rules, access and disposal also affect the scope. The desired finish must be assessed against those actual conditions.

Can high, vaulted or stairwell ceilings be refinished?

Yes, when safe working access and the property conditions allow. Height, slopes, stair openings and unusual geometry need suitable access equipment and more planning around protection and material handling. A tall room cannot be priced like an easily reached flat ceiling of the same area. The quote accounts for the access and the detailed edges that must be finished.

Why do ceiling flaws show beside windows or under pot lights?

Light travelling across a ceiling exposes small ridges, seams and differences in surface texture. Paint alone will not flatten them. We assess the room’s lighting, correct the substrate, sand in a controlled sequence and inspect the surface before finishing. The result depends on preparation across the visible plane, especially where daylight or fixtures produce strong reflected light.

Should ceiling work happen before final wall painting?

Usually, yes. Removal, repair, sanding and work along ceiling edges can affect adjacent walls. Completing the ceiling first allows those junctions and any wall repairs to be finished before the last wall coats. If the walls are meant to remain, their protection and the limits of touch-up matching should be discussed in the scope.

Why does a newly smoothed ceiling need primer?

Repairs and skim-coated areas can absorb paint differently from retained surfaces. Appropriate primer helps create a consistent base and reveals remaining imperfections for correction before the finish coats. Stains or damaged substrates may need a different treatment from clean new compound. Primer is chosen for the actual surface; it cannot hold together loose material or flatten a ridge.

What paint finish suits a smooth ceiling?

A suitable flat ceiling finish often helps reduce distracting reflections, but the product must suit the room and substrate. Light direction, surface preparation and application still matter. A flat paint cannot conceal poor joint repair or uneven sanding. The paint and primer are identified in the scope so the promised result includes a coating system, not just a colour.

Can you speed up drying between skim coats?

Drying depends on layer thickness, room conditions and the materials used. The next coat or sanding stage must wait until the surface is ready; rushing a damp repair can compromise the result. Air management and a sensible room sequence help the work progress, but a promised completion date should allow for the actual drying stages rather than skip them.

Can water stains be removed during ceiling finishing?

The leak or moisture source needs to be corrected first. We then assess the affected substrate, replace or repair unsound material as needed, and use appropriate stain treatment before painting. Covering a stain without resolving its cause can leave a recurring problem. Hidden damage discovered during preparation may change the repair scope and is reviewed before additional work proceeds.

When should pot lights be added during ceiling work?

Plan the lighting before final ceiling correction. The licensed electrical partner can coordinate the required openings and service work so access cuts can be repaired before the last skim, primer and paint stages. Changing fixture locations after finishing can mean reopening the ceiling. Layout, fixture specifications and trade responsibilities belong in the coordinated scope.

Can existing crown moulding, columns and bulkheads stay?

Often, yes, when they are sound and intended to remain. Their edges need protection and careful finishing because a broad smooth ceiling makes uneven junctions easier to see. Loose trim, failed caulking or damage at corners may need separate repair. The quote should identify which decorative details stay, which are repaired and what paint work is included.

Can only part of a textured room be made smooth?

It may be practical where there is a clear architectural break, such as a bulkhead or separate ceiling plane. Stopping in the middle of one open plane usually creates a conspicuous transition. We review the boundaries and the finish expected before deciding the scope. Matching old texture locally and smoothing the whole room are different repair goals.

Would covering the ceiling with new drywall be better?

Sometimes, but new drywall adds thickness and changes the relationship to lights, trim and adjoining surfaces. The existing construction and attachment need review, and unresolved moisture or unstable material should not simply be enclosed. Compare the complete removal-and-correction scope with an overboarding scope, including edges, fixtures and final finish, before choosing by the visible surface alone.

What do nail pops tell you about the ceiling?

A raised fastener or small circular crack can indicate local movement at a drywall attachment. It needs assessment rather than repeated surface filling. The repair may involve correcting the attachment and restoring the surrounding compound, while broader movement requires further review. Once repaired, the area must be blended into the ceiling before primer and paint.

What happens if removing texture damages the drywall paper?

Loose or torn facing has to be stabilized and prepared before finishing. Simply spreading compound over an unsuitable paper surface can cause bubbling or a weak patch. We assess the damage, seal or repair it as appropriate, then build a sound surface for skim coating and sanding. Extensive damage can make selective drywall replacement more practical.

Why can a small ceiling repair require repainting a larger area?

A small patch can differ from the surrounding paint in absorption, texture and sheen, especially under light from a window. The repair must be flattened, primed and blended into the plane. Sometimes a larger continuous ceiling area needs repainting to avoid a visible patch. The size of the original defect is therefore only one part of the work.

Does a Level 5-style skim finish make a ceiling structurally flat?

No. A broad skim can reduce surface texture differences and the appearance of joints, but it does not straighten a sagging structure or remove every wave in the substrate. The existing plane needs assessment before a finish standard is agreed. Where movement or substantial distortion exists, repair or reconstruction may be needed before fine surface finishing.

Is smoothing ceilings practical before moving in or selling?

An empty property can simplify access, containment and scheduling, making it a useful time to coordinate ceilings with painting and flooring. Allow time for the full preparation and drying sequence before movers or viewings. The work should be chosen for the condition and desired finish; a smooth ceiling does not come with a guaranteed resale-price increase.

What happens to ceiling fixtures, vents and smoke alarms?

Their positions and the work around them are reviewed before protection and removal begin. Electrical changes are coordinated with the appropriate licensed partner, and retained fittings need protection or planned removal and reinstatement. Include any replacement fixtures in the scope early. Household safety systems and services must not be casually disabled to make finishing easier.

Can textured borders or decorative ceiling shapes be retained?

Yes, if they are sound and the agreed design calls for them to remain. The junction between textured and smooth areas needs an intentional edge and suitable protection. Domes, recesses, curved borders and coffered details add fitting and finishing time. We define the retained areas before work so the boundary is not improvised during removal.

When does a ceiling need replacement instead of surface repair?

Replacement may be more practical where the substrate is extensively damaged, loose, water-affected or unsuitable for a dependable finish. Isolated surface defects often need a smaller repair. We assess the cause, stability and extent of the problem first, including any access needed for services. Repeatedly coating an unsound ceiling is not a lasting correction.

How should I care for a newly painted ceiling?

Allow the specified coating to cure before cleaning or touching it, and follow its maintenance guidance. Aggressive rubbing can change the appearance of a flat finish. If a mark or stain appears, identify its cause before attempting a repair; moisture from above requires attention beyond cleaning. Keep the product information so later maintenance can use a compatible approach.

Why do two popcorn-removal quotes differ so much?

One quote may cover texture removal while another includes substantial correction, skim coats, primer, paint, protection and difficult access. Compare the specified finish, testing assumptions, occupied-room arrangements and exclusions line by line. Ceiling area is useful, but it does not describe the amount of preparation needed to produce a consistent surface under the room’s actual lighting.

How quickly can asbestos test results be available?

Approximately 24-hour turnaround is typical. Same-day or expedited results may be arranged only when the provider receives the sample before its cutoff and confirms availability. We confirm that timing with the outside provider rather than promising a guaranteed result time. Testing and any follow-up specialist work must be allowed for in the renovation sequence.

What happens if testing finds asbestos?

A qualified abatement contractor carries out asbestos abatement, and Strataline coordinates that contractor where required. Ordinary scraping, sanding or renovation does not simply continue through the affected material. The specialist’s scope and the conditions for handing the area back to the renovation crew are established before finishing resumes; testing is separate from the abatement work itself.

Does furniture have to leave the room?

A clear room gives the best working access, but the plan depends on what can reasonably be moved. We identify items to relocate, protect remaining furniture and floors, and keep a usable route outside the work zone. Fragile possessions need particular attention. Protection and handling are included in the scope according to the actual room, not assumed from its floor area.

How do you contain sanding work in an open-plan home?

Temporary barriers and protected circulation routes separate active work from adjoining rooms, while connected extraction captures dust where sanding occurs. An open stairwell, double-height space or kitchen connection changes how containment can be arranged. The work sequence and air management are planned with those openings in mind, rather than relying on floor covering alone.

Have you removed heavily painted ceilings in an occupied condo?

Yes. The published Concorde project involved heavily painted popcorn ceilings in an occupied Toronto condo, with protection and phased dust-free work. Four skim coats were part of that particular correction. It shows why access, existing texture and the required finish need to be assessed together; four coats is not a standard promise or requirement for every ceiling.

What should we check with condo management before renovating?

Ask about renovation approval, contractor documents, work hours, elevator and loading reservations, common-area protection, disposal and any water shutoff procedure. Flooring or exterior-opening work can require additional product approval. Share those requirements before ordering or booking construction; building permission and municipal or trade approvals are separate parts of planning.

Why do you inspect finishes under special lighting?

Inspection lighting helps expose surface defects on ceilings, walls, paint and wood that can be missed in general room light. We also take a client’s lighting-dependent concern seriously. In one case, we returned to refinish a piece with a subtle reflected sanding pattern, inspected it from multiple light angles and completed the correction without charge. Natural wood still varies with grain and lighting.

What cleanup and inspection happen before a room is handed back?

The work zone and protected access route are cleaned, the finishes are inspected, and any outstanding scope items are reviewed before handover. Protection removal is sequenced so debris does not get dragged through finished rooms. Daily cleanup and final completion serve different purposes: a tidy intermediate work area can still need curing time or another finishing stage.

What happens when removal exposes hidden damage?

We document the condition and explain what must be addressed before covering it. Rot, loose substrates, old leaks or concealed movement can change the preparation and construction scope. Additional work is discussed with the client before it proceeds, including the repair approach and its effect on price and sequence. A new finish should not conceal an unresolved cause.

How are changes to the agreed work handled?

A requested change needs a clear description of what is being added, removed or substituted, together with the price and scheduling effect. We review it before the changed work proceeds. Even a small visible change can affect ordered materials or another trade, so decisions are recorded against the written scope rather than left to an informal assumption.

Who performs electrical, plumbing, HVAC and gas work?

The appropriate licensed trade partners complete regulated electrical, plumbing, HVAC, gas and similar work, coordinated by Strataline. Our ordinary renovation crew does not personally perform every specialty. The written scope identifies the required trades and responsibilities. For electrical work, the contractor’s ECRA/ESA licence can be checked through the Electrical Safety Authority.

How do we find out whether the renovation needs a permit?

The proposed work is reviewed with the municipality and appropriate professionals where required. Finish replacement and changes to structure, openings or services are different scopes; one municipality’s answer should not be assumed to apply everywhere. We define drawings, submission responsibilities and approval requirements before construction. Permit-required work does not begin until approval is issued.

Who prepares permit drawings and pays the professional fees?

We can coordinate an architectural firm with access to architects and engineers. The partner can prepare drawings and documentation and submit the application on the homeowner’s behalf; the homeowner is normally named as the applicant. Architectural, engineering and municipal permit fees are separate, and Strataline’s coordination fee is quoted separately. Responsibilities and costs are defined before work begins.

What payment schedule do you normally use?

A typical larger project uses 30% when booked or products are ordered, 30% when products arrive at the client’s property, and 40% following installation and completion. These terms are flexible, not mandatory for every project. The individual written agreement controls and identifies the milestones so payment follows the agreed purchasing and construction plan.

Is my deposit refundable before products are ordered?

Deposits are refundable before materials or products are ordered. Custom and special-order products become non-refundable once ordered, so confirm the selections and ordering status when discussing a cancellation. The deposit also reserves the project date. The written agreement should identify the ordering status and the commitments already made.

What does the booking deposit reserve?

The deposit reserves the project date. Once we receive it, we do not move that date to make room for another project. The agreed scope, access and material plan still need to be coordinated around that booking. If the client needs a different date, we review the earliest mutually available opening around projects that are already confirmed.

Can I change my project date after booking?

You may request a different project date. The replacement date must fit around already confirmed work, and we offer the earliest mutually available date. Tell us as soon as the constraint becomes known so deliveries and access can be coordinated. Custom or special-order products already ordered remain subject to their non-refundable ordering commitment.

How long is a quote valid, and are website prices before tax?

Written quotes are normally valid for 30 days unless the quote states otherwise. Public website price ranges are before HST. Supplier pricing and availability can change after a quote expires, so an older estimate should be reconfirmed before products are ordered or a date is booked. The current written agreement sets the amount and terms for your project.

Do you have a minimum project size?

We do not apply one universal project minimum. Small work may be accepted when it matters to the client, is technically demanding, supports accessibility, involves an existing client or is logistically practical. A defect only a few square inches in size can require protection, filling, sanding, priming, colour matching and repainting a larger plane so it does not look patched.

Which areas does Strataline serve?

We regularly serve Woodbridge, Vaughan, Toronto, the GTA and Southern Ontario. Suitable cottage-country and remote-Ontario work is also considered, including Muskoka, Parry Sound, French River, Six Mile Lake and Georgian Bay islands. Project fit depends on the scope and practical access; travel, accommodation and special transport are quoted according to the work.

Do you renovate cottages and remote Ontario properties?

Yes, we accept suitable cottage-country and remote-Ontario projects, including water-access properties and island cottages. We have experience with tool transport by boat, barge delivery, window and door delivery, remote material handling, accommodation and freight planning. The access plan forms part of the quote because a cottage project involves more than the work inside the building.

How do you plan boat or barge delivery for a renovation?

We review the property access and the size, quantity and handling needs of the materials and equipment before arranging transport. Tools may travel by boat, while larger doors, windows or deliveries can require a barge. Delivery, unloading and the movement to the building must be coordinated with the work sequence so the needed materials arrive in a usable order.

Which extra costs can apply to a remote or island project?

Travel, accommodation, boat transport, barge rental and special freight are quoted according to the project. Tell us about the access arrangements early, including how products and tools reach the building. A remote job can require a different delivery and working schedule from a local house, and those logistics should be defined alongside the renovation scope.

What should I do if I notice a problem after completion?

Let us know what changed, when it appeared and where it is, with wide and close photographs if possible. Do not assume that a small or lighting-dependent flaw is unimportant. After more than 15 years in business, workmanship callbacks are rare, but we still investigate reported issues and return to correct genuine defects caused by our work.

How do you distinguish a finish defect from normal wear?

A failure caused by faulty preparation or application may be covered as workmanship. Ordinary dirt, scratches and wear from use are not workmanship defects. We inspect the condition and investigate the cause rather than automatically blaming the client or the product. Moisture sources, maintenance, movement and any later alterations help determine why the finish changed.

Does warranty coverage continue after a sale or another contractor’s repair?

No. Workmanship coverage applies to the original client and ends when the property is sold. It also ends when another contractor modifies or repairs the covered work. If you see a possible defect, let us assess it before arranging alterations. We investigate the cause so a workmanship issue can be corrected without losing the evidence needed to understand it.

Service area

Popcorn ceiling removal throughout Toronto and the GTA

We remove popcorn ceilings in Vaughan, Toronto and across the GTA.

View the complete Strataline service area

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    Tell us about your project

    A few details will help us understand the scope before we contact you.

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    We’ll review your details and contact you.

    Prefer to talk? Call (416) 471-5999 Text (416) 471-5999

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